Refund policy

Return Policy

Because Iris is a consumable product, we’re unable to accept returns at this time. But your experience matters to us — a lot.

If you’re not completely satisfied with your order, please reach out to our team at support@irisnu.com and we’ll do our best to make it right.

We’re here to support you on your wellness journey — and we mean that. 💛

Damaged or Incorrect Orders

We always want your Iris delivery to arrive in perfect condition. If your order shows up damaged, defective, or not quite right, please email us at support@irisnu.com right away so we can take care of it.

We’ve got you. 💛